Kawartha Veterinary Emergency Clinic at 1840 Lansdowne Street in Peterborough, Ontario

Reviews about Kawartha Veterinary Emergency Clinic

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  Perhaps I WOULD have been pleased with the actual service/care, however ... I contacted KVEC upon the recommendation of my then regular vet whose office was about to close when I called regarding my 19-year-old cat needing to be euthanized. I was calling at 4:45 p.m. and they close at 5 and had hoped that they would stay a bit late, but they were not able to. I asked if they thought the cat might just pass away peacefully during the night or if I should wait until morning and bring her in - they said that more than likely things would not go well and I would have an "emergency" situation on my hands late at night with the cat suffering, and family panicking. I phoned KVEC and was quoted $350.00 to euthanize the cat, and something in the range of additional $300 - $700 for cremation, depending on whether I wanted her cremated with other pets, or a private cremation. I was simply not prepared to pay $350.00 just for an injection to euthanize the cat - and I certainly wasn't going to pay hundreds for cremation (we would bury her ourselves). I decided that we would have to wait until the next day to go to our regular vet. Unfortunately, indeed, hours later I did not feel that we could wait through the night ... and at 11 p.m. I recalled having driven past a 24 hour vet clinic near Cavan (on drives to/from Port Perry). Sure enough Cavan Hills Animal Hospital is open 24/7 and I called them: Their price was $150 for euthanasia (less than half the price of KVEC) and cremation costs were also less than half the cost. We drove to Cavan shortly after midnight - and while it was all very sad, we felt the staff were caring, kind and gentle .. and, also importantly, we didn't feel we were taken advantage of financially in order to make a quick buck off of our pets' suffering and our desperation to get help for her. The next day I phoned my regular vet to ask if they were aware of the pricing charged by KVEC: Indeed they were NOT aware of this, and they were quite shocked and surprised. They assured me that their own prices are NOT anywhere near that, had I been able to wait until the next day, and that they would now rethink where they refer after hours emergencies to (presumably they now recommend Cavan Hills). A happy ending, though: When at Cavan Hills there was a small kitten in a cage in the waiting area - he had been abandoned in the parking lot. We came back the next day and took him home with us. So, while sadly one kitty's life was over (after a long life for a cat - 19 years) there was another kitty in need of a home.
  by Robert Riley

  August 27, 2017
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  My Little Fluff got her wings on Sunday September 3rd, 2017 @ 1pm. The staff were excellent!! They went above & beyond for my 18 year old Kitty! Thank you so much for all your kindness & compassion Dr Norman & staff during this most difficult time!!
  by Maureen Mclaughlin

  April 29, 2017
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  Took my dog in late last night, can't say enough good things about Melanie Dell and her assistant. My bully had a neck issue and was taken very quickly, we we're very concerned and worried. Not only was she very professional, very caring and thorough, but kind and considerate to our feelings in respect as well, will deffinatley feel very comfortable if need be to take any of our animals there.
  by Rob Payne

  April 09, 2017
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  My Boston Terrier received excellent care back in April, however, the bill was astronomical $1700 for overnight stay, meds, and testing. She had pancreatitis with showing of diabetes. Our regular vet took it from there. Just know that it is great care but costly.
  by TJ Lentz

  March 20, 2017

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About Kawartha Veterinary Emergency Clinic in Peterborough